Use of Personal Data and Lawful Basis for Processing

1.1 Identity Verification and Account Management

We collect and process personal data for identity verification and effective account management. This includes performing credit or identity checks via third parties. Our processing is based on:

• Contractual Obligations: To set you up as a customer and manage your account.
• Legitimate Interests: Ensuring you receive the best service.
• Legal Obligations: Complying with laws such as those mandated by the Financial Services Authority (FSA).

1.2 Provision, Improvement, and Development of Products and Services

We use your personal information to meet our obligations and improve our services. This includes:

• Reviewing your needs to offer the best products and services.
• Using customer feedback to improve our offerings.
• Including opt-out instructions in marketing materials.

1.3 Settlement of Enquiries and Disputes

We may retain personal information to manage potential legal claims and share it with insurers or legal advisers. This is done to defend or bring legal claims effectively.

1.4 Compliance with Applicable Laws and Regulations

We use personal information to comply with legal requirements, such as anti-money laundering checks, fraud prevention, and responding to regulatory enquiries. This is both a legal obligation and legitimate interest.

1.5 Profiling and Automated Decision-Making

We may use your data for profiling and automated decision-making. You have the right to object to automated decisions and request a manual review.

1.6 Marketing

We may collect contact details for marketing, based on your consent or our legitimate interest. You can opt-out anytime, and we do not share your details with third parties for marketing without your consent.

1.7 Website Information

We use data analysis tools to track engagement on our websites. Anonymized data does not require a legal basis; otherwise, it is processed based on legitimate interests.

1.8 References and Surveys

We may provide credit references to third parties and conduct surveys for customer feedback. Participation in additional surveys requires your consent.

1.9 Internal Business and Record Keeping

We process personal data for internal business purposes, including maintaining communication records and ensuring compliance with legal obligations.

1.10 Our Premises

We collect information about visitors to our premises, including CCTV footage, for security and record-keeping purposes.

1.11 Sharing with Cooperation Partners and Suppliers

We share personal data with partners and suppliers for service provision, based on legitimate interests.

1.12 Sharing with Group Entities and Corporate Restructuring

Personal data may be shared within our corporate group for reporting and system maintenance, or during business restructuring or sale.

Collection of Personal Data

We collect various types of personal information, including:

• Name, address, contact details
• Date of birth, gender
• Employment details
• Identification numbers
• Financial information
• Trading history
• Social media data

This information is collected through service use, applications, and communications, as well as from third parties with proper consent.

Your Rights

You have several rights under data protection law:

• Information: About how we use your personal data.
• Access: To personal data we hold about you.
• Correction: Of inaccurate personal data.
• Erasure: Of data where there’s no legitimate reason to keep it.
• Objection: To data processing based on legitimate interest.
• Restriction: Of data processing under certain conditions.
• Data Portability: Transfer of your data to another party.
• Withdrawal of Consent: If we rely on your consent for processing.
• Complaint: To the ICO if you believe we breach data protection laws.

Security and Storage of Personal Information

We take data security seriously and employ measures to protect your information while complying with laws on data retention.

Cookies and Technology Improvements

Cookies are used to enhance your experience on our websites. Any changes to technology affecting privacy will be communicated in this notice.

Links to Third-Party Websites

Our sites may link to external websites not covered by this privacy notice. Please check third-party privacy standards separately.

Contact and Complaints

For queries or complaints regarding privacy, contact our compliance team at support@unitradepro.com. If you are unsatisfied, you can escalate complaints to the ICO.